FAQ

Frequently Asked Questions


What can we tell you about your card?



SpaceQ: Where can I use my JumboCash?

SpaceQ: Is there anything I can't buy with my JumboCash?

SpaceQ: I'm going abroad next semester, can I withdraw my JumboCash?

SpaceQ: When I do my laundry, I only see a balance of $20 or less - what happened to my JumboCash?

SpaceQ: When I do printing or copying, I only see a balance of $100 or less - what happened to my JumboCash?




Q: Where can I use my JumboCash?

A: JumboCash can be used at 2 Boston locations, 2 Grafton locations, and over 20 Medford/Somerville campus dining and service locations to pay for everything from snacks, drinks, and meals to laundry, books, school supplies and personal items. For a detailed list go to "Locations Accepting JumboCash" in the "Navigate" section of this website.

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Q: Is there anything I can't buy with my JumboCash?

A: JumboCash may not be used to purchase alcohol, tobacco, stored-value gift cards, lottery tickets, firearms or obscene materials.

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Q: I'm going abroad next semester, can I withdraw my JumboCash?

A: No. Once deposited, JumboCash cannot be withdrawn unless you graduate or permanently withdraw from the university

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Q: When I do my laundry, I only see a balance of $20 or less - what happened to my JumboCash?

A: Because laundry is an unattended purchase, we limit the amount you can use each day to $20 (to protect your funds.) So, when you do your laundry, the displayed balance will be $20 or less. No worries though, the rest of the funds are still in your JumboCash account.

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Q: When I do printing or copying, I only see a balance of $100 or less - what happened to my JumboCash?

A: Because pay for print and copying in the campus libraries and computer centers is an unattended purchase, we limit the amount you can use each day to $100 (to protect your funds.) So, when you do your printing or copying, the displayed balance will be $100 or less. No worries though, the rest of the funds are still in your JumboCash account.

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